General FAQ

How much does Fieldpine cost?

Do you charge a commission per sale?

No

What sort of computer is required?

Short answer - Any semi modern Windows PC/tablet using an Intel processor. Windows 10/11 are fine. If you have an ARM based PC, then probably, but you should verify it before purchasing too many.

If you are using web browser interfaces on secondary devices (eg stock control tablets), then any device with a modern browser should be fine

For PosGreen, which

Do you provide EFTpos terminals?

No. If you need a physical eftpos terminal, typically you need to contact your bank who can direct you to options.

What Fieldpine does though is connect to certain Eftpos solutions and automatically controls the payment process for you.

Do you sell barcode scanners, printers, etc?

No. You can buy these from local computer stores or online. You can also pick up some good deals on second hand equipment via sites such as e-Bay, Trademe to Guntree - but be careful, as these devices might be outdated and drivers may no longer exist.

For printers, you must be able to print a "Windows test page" before support will help you. This ensures the printer is correctly installed etc.
For barcode scanners, you must be able to open notepad and scan into notepad before support will help you.

What sort of Internet connection do I need?

My business is really small, can I still use Fieldpine?

I'm opening a new store. What do I need to do?