PosGreen Licensing Problems Roadmap

POS licence has expired, but was working OK

A Pos licence is mainly used to allocate a globally unique number to the computer, rather than being about Fieldpine revenue protection. With Fieldpine centrally controlling the allocation of numbers this ensured no duplicates ever existed, but in some circumstances the delay in requesting a new licence from Fieldpine is not acceptable.

The method used by Fieldpine to tie the licence to the machine does not co-exist well with Windows 10 which can mean a licence needs to be reissued after Windows updates itself. To workaround this, P2015 reduced the licence mode and allows you to enter unique identifiers directly.

If you are a corporate customer and issue licences yourself, follow your internal processes to obtain a new licence, do not use the following information

Pos Version P2015 and higher

Automatic. Press cancel/no to all the licence expired and prompting screens. When possible enter the quickcode "F620" which will install weak licence mode and set the unique id. This quickcode will only work if you have previously had a valid licence code. You can enter this code before you have a licence problem

Manaul. Place the following two settings in fpos.ctl file

	force:LicenceMode=weak
	force:LicenceAuto=NNNN
	

Where NNNN is the unique id value you wish this lane to use. This number must be unique across all machines in your trading environment.

If you are installing a new lane and do not have a unique id, the range of number from 150,000 to 499,999 (inclusive) are reserved for customers to allocate themselves

Warning. When using weak licencing, it is important you do not start two machines with the same unique id. If you copy the folder in Windows to another machine, remember to change the unique id. To help with this, you might like to enter the setting using the following format which ties the setting to the name of the computer. Replace "MYPC" with your computer name, as given by GetComputerName() call in Windows.

	force: computer(MYPC) LicenceAuto=NNNN
	

Older Pos Versions

Send your system code and unique identifier to Fieldpine support who will issue a new licence. If the file lastruninfo.txt is present in the POS folder, this has the unique id last successfully used on this lane

Alternatively, update your Pos version and use weak licence mode outlined above